Stratosphere Quality

Account Manager Covering Western Michigan Territory

Job Locations US-MI-GRAND RAPIDS | US-MI-LANSING | US-MI-BATTLE CREEK
Requisition Post Information* : Posted Date 3 days ago(12/5/2025 2:55 PM)
Requisition ID
2025-9344
# of Positions
1
Category (Portal Searching)
Corporate
Wage Type
Bi - Weekly

Summary of Responsibilities

Account Manager 

Western Michigan Territory

Stratosphere Quality

Position Overview

The Account Manager is responsible for executing sales strategies, building strong customer relationships, and identifying new business opportunities within Western Michigan territory that includes Grand Rapids, Lansing and Battle Creek just to name a few. This role initiates contact with manufacturing customers, uncovers needs for inspection and quality services, leads negotiations, and navigates complex decision-making cycles. The Account Manager maintains a strong understanding of manufacturing quality and inspection processes while delivering accurate revenue forecasts and updates to leadership.

This is a base-plus-commission role.

First-year Expected earnings: $57,000-$90,000

Base Salary: $57,000 - $70,000 Annually

Year two and beyond: $100,000+ is attainable based on performance

 

Essential Job Function

  • Initiates contact with manufacturing customers and develops relationships to generate referrals or leads for new business opportunity
  • Identifies needs and opportunities for inspection projects in a defined geographic territory; develops and implements new market strategies
  • Identifies manufacturers and parts suppliers; calls on prospective customers, determines needs and develops long-term customer relationships
  • Develops and delivers presentations; communicates company’s value to customer
  • Follows up with customers to ensure service issues are identified, understood and solved
  • Interacts with Internal Account Manager on strategy specific to new business development
  • Interacts with other sales team members to share leads, customer knowledge, and projects that cover multiple territories
  • Works directly with operations team to review weekly sales plan that includes current business and new business development
  • Leads negotiations specific to pricing, adjustments, and disputes that arise with customers
  • Maintains strong knowledge of manufacturing quality and inspection business
  • Provides accurate forecasts through reporting to management with the use of Salesforce.com
  • Ensures and maintains compliance with quality requirements and ISO procedures
  • Completes required training classes  
  • All other duties and responsibilities as may be assigned

Qualifications

Degree in Communications, Marketing, Business or equivalent degree preferred

    • 3 Years territory sales experience preferred in a service or manufacturing market
    • Excellent interpersonal skills including verbal and written communication skills
    • Excellent conflict resolution and negotiation skills
    • Knowledge of SalesForce.com software
    • Proficiency in Microsoft Office
    • Available to work assigned hours based on business needs
    • For internal candidates, have satisfactory job performance (not on a corrective action)

Additional Requirements:

  • Depending on customer and regional location, the following requirements may apply:
    • Reliable transportation
    • Valid Driver’s License
    • Ability to travel to customer facility on short notice
    • Amount of Travel Required – 25-50%; primarily day travel

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed